Lost baggage tracking: BRB tracks and expedites the return of delayed or lost baggage for 96 hours after a flight lands.

Real-time updates: Customers receive automatic email, SMS, and WhatsApp notifications about their baggage status.

Satisfaction guarantee: If BRB fails to return the baggage within 96 hours, they pay a guaranteed amount (starting at $1,000 per bag) without requiring proof of contents.

Global coverage: The service covers every flight on every airline worldwide.

Flexible purchase options: Customers can buy coverage up until the moment before flight departure.

Multiple service levels: BRB offers Gold ($5), Platinum ($7.50), and Diamond ($10) services with increasing coverage amounts.

All-inclusive coverage: One service agreement covers all checked bags, including last-minute gate check-ins.

No receipts required: BRB doesn't require proof of baggage contents for compensation.

Integration with travel partners: BRB partners with airlines, online travel agencies, and credit card companies to offer their services.

24/7 support: The company provides round-the-clock assistance for baggage-related issues.